Frequently asked questions

Creators, performers, athletes, influencers, and public personalities with an established public audience and a verifiable legal identity.

As a general guideline, we look for creators with at least 10,000 followers on a primary social platform. However, follower count isn't the only factor we consider. Every application is reviewed individually based on audience quality, authenticity, engagement, and overall fit with WEARBY.

Prospective sellers must pass a manual verification protocol enforced by WEARBY DIGITAL SERVICES S.L., which includes official government-issued identity confirmation, social media channel evaluation, and submission of platform-conforming media.

There are no registration, monthly subscription, or upfront listing fees. WEARBY DIGITAL SERVICES S.L. charges a clean twelve percent (12%) digital marketplace intermediation commission on the final sales price, automatically deducted from the escrowed gross amount when the transaction successfully concludes. Sellers acknowledge that per transaction, they are responsible for the payment processing fees charged directly by Stripe Connect.

Payments are processed securely through integrated Stripe Connect channels and transferred directly into your linked bank account. Sellers are required to establish, complete onboarding for, and maintain an active Stripe Connect account during onboarding.

Payout capital is automatically un-escrowed and transferred to your connected bank account exactly 48 hours after the shipping carrier marks the parcel tracking status as "Delivered," provided no buyer dispute has been officially registered.

You can list authentic, pre-owned personal items from your private wardrobe or collection (such as clothing, footwear, and accessories) that you have personally owned and utilized.

Yes. WEARBY maintains strict editorial and security control. Every listing is manually reviewed within 24 hours before becoming publicly visible to ensure quality, authenticity, and alignment with platform aesthetics.

Each listing must feature an accurate textual description, sizing info, and exactly two (2) mandatory real photographs: 1) a high-resolution close-up of the item's current condition, and 2) an explicit verification photo showing you holding or visibly wearing the item. Stock photos or third-party renders are strictly prohibited.

Yes, provided that every single listing represents a genuine, authentic personal asset that you have personally owned.

Sellers are legally required to pack, drop off, and dispatch the item using the automated shipping label generated by the platform. Shipping fees are paid directly by the buyer at checkout.

Sellers must dispatch the package within a mandatory window of five (5) calendar days from the purchase confirmation date. Failure to ship within 5 days authorizes WEARBY DIGITAL SERVICES S.L. to cancel the transaction and issue a full refund to the buyer.

If you packaged the item properly per our guidelines and dispatched it on time, and the carrier is confirmed responsible for the loss or damage, you will not be penalized and your payout proceeds as normal once the claim is resolved. WEARBY handles the carrier claim directly.

Yes. Sellers define and control their own pricing for every item listed.

Yes, you may remove or de-list any item at any time, provided it has not already been purchased by a buyer.

To facilitate personal record-keeping, WEARBY DIGITAL SERVICES S.L. issues a consolidated automated monthly commission summary statement at the conclusion of each calendar month, itemizing all 12% digital intermediation commissions retained by the platform.

Yes. Under European Union Directive 2021/514 ("DAC7") and Spanish tax laws, WEARBY DIGITAL SERVICES S.L. is legally required to collect, verify, and report fiscal and transactional data to Spain's tax authorities (AEAT) for any Seller operating within the EU who completes thirty (30) or more transactions, or exceeds two thousand Euros (€2,000) in total gross sales within a single calendar year. Sellers are required to provide verifiable tax data (such as NIF/NIE and verified legal address) through the Stripe Connect gateway. Failure to comply will result in the freezing of payouts or account suspension.